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PCG CareAssist™

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PCG CareAssist™ – Personalized IT Support with a Partnership-First Approach

PCG CareAssist™ is your trusted managed IT support solution, purpose-built to deliver reliable, proactive, and responsive technical assistance tailored to your organization’s unique needs. At PCG,your success is our mission, we go beyond traditional help desk services by building meaningful partnerships with every client we serve.


Our customer-first model is the foundation of everything we do. We don’t just fix issues; we anticipate them. From 24/7 help desk support, real-time monitoring, and endpoint protection to strategic IT guidance and cybersecurity awareness training, PCG CareAssist™ ensures your systems stay secure, efficient, and aligned with your business goals.


Whether you're a small business scaling fast or an enterprise looking to enhance IT performance, PCG CareAssist™ becomes an extension of your team, offering white-glove support, clear communication, and long-term value.

Device Lifecycle Management
Effortlessly manage employee devices from procurement to retirement.
$18 per device per month
✓ End-to-end device management
✓ Automated pre-configuration, deployment
✓ Real-time device health tracking
✓ Real-time security and assignment
✓ Fully integrated logistics and storage
✓ Cost optimization for leasing
✓ End-of-life buyback and upgrade options
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Mobile Device Management
Maintain full control over company-issued and personal devices.
$9 per device per month
✓ Centralized management
✓ Remote configuration, updates, security
✓ Device locking and data wiping
✓ Industry-standard compliance monitoring
✓ Automated patch management
✓ Integrates with major operating systems
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Endpoint protection
Safeguard all employee devices against cyber risks.
$9 per device per month
✓ Advanced threat detection
✓ Real-time response for all endpoints
✓ AI-driven malware, ransomware protection
✓ Continuous monitoring
✓ Zero-trust security model
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Identity and access management
Securely manage user access and compliance.
$11 per device per month
✓ One digital identity for your global team
✓ Single sign-on (SSO)
✓ Multi-factor authentication (MFA)
✓ Automate provisioning & deprovisioning
✓ Integrates with JumpCloud, Okta, more
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Why choose PCG CareAssist™

At PCG CareAssist™, we believe exceptional IT support isn’t just about solving problems it’s about empowering your team, protecting your operations, and paving the way for long-term progress. That’s why we don’t operate like a vendor. We operate like a partner.


Our mission goes beyond ticket resolution. We work side by side with you to optimize performance, strengthen cybersecurity, and streamline operations so your organization can stay focused on growth.


Let us help you stay focused, supported, and ready for what’s next. Because at PCG, your progress is our purpose